Last updated: July 2, 2025
Thank you for choosing WP Code Connect. We are committed to providing quality software solutions and ensuring customer satisfaction. This policy explains the terms under which a refund for your purchase may be issued.
Understanding Our Service
WP Code Connect provides premium WordPress plugins and related software tools. We encourage you to read our Terms of Use and this Refund Policy carefully before making a purchase. If you have any questions about functionality, features, or compatibility, please contact us at admin@wpcodeconnect.com before completing your purchase. Our team will be happy to assist.
Refund Eligibility
We understand that circumstances can change. Refunds may be offered under the following conditions:
- Refund Window: A refund request must be submitted within 14 days of purchase.
- Non-Activation: If you have not activated or used the license key, you may request a full refund.
- Product Issues: If the plugin does not work as described and our support team cannot resolve the issue within a reasonable timeframe, you may be eligible for a refund.
- Duplicate Purchases: If you accidentally purchased multiple licenses of the same product, we will refund the duplicates.
Please Note the Following Conditions
- Clause 1: Processing Time – Refund requests may take up to 5 business days to process.
- Clause 2: Ineligible for Refund – Refunds will not be issued if:
- More than 14 days have passed since the purchase date.
- You have used the plugin successfully and it functions as described.
- The issue is due to conflicts with third-party plugins, themes, or hosting environments outside our control.
- Clause 3: Final Sale – All renewals, subscription fees, and discounted promotional offers are non-refundable.
- Clause 4: Suspicious Activity – We reserve the right to deny refund requests that we believe are fraudulent, abusive, or in violation of our terms.
Acceptance of this Policy
By purchasing a WP Code Connect product, you acknowledge that you have read, understood, and agree to this Refund Policy. If you do not agree with these terms, we advise against completing your purchase.
Contact Us
For questions or to request a refund based on the criteria above, please contact our support team:
📧 Email: admin@wpcodeconnect.com